Privacy Policy —
How 8k817 Protects Your Data

1.Introduction

This Privacy Policy ("Policy") describes how 8k817 ("8k817", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("User", "you") who access or use the 8k817 platform located at 8k817.org, including its mobile-optimised interface and all associated gaming, betting, account, and support services (collectively, the "Platform").

8k817 is committed to protecting the personal information of Filipino players and all other users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA") of the Philippines, its Implementing Rules and Regulations, and any issuances of the National Privacy Commission ("NPC"). This Policy is read together with our Terms & Conditions.

By registering an account on 8k817 or otherwise providing us with your personal information, you acknowledge that you have read, understood, and consent to the collection and processing of your personal data as described in this Policy. If you do not agree to this Policy, please do not use the Platform.

2.Data Controller

For the purposes of the Data Privacy Act of 2012 and this Policy, 8k817 acts as the personal information controller with respect to the personal data of its registered users. Decisions regarding the purposes and means of processing your personal data are made by 8k817. In cases where 8k817 engages third-party service providers to process data on its behalf, those providers act as personal information processors under instructions from 8k817.

All enquiries related to the processing of your personal data may be directed to the 8k817 Data Privacy contact channel listed in Section 14 of this Policy.

3.Personal Data We Collect

8k817 collects the following categories of personal data from users, depending on the nature and extent of your engagement with the Platform:

3.1 Identity & Contact Information

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification — all users must be 21 years or older)
• Nationality and country of residence
• Registered email address
• Philippine mobile number
• Residential address

3.2 Identity Verification (KYC) Documents

• Government-issued photo identification (Philippine Passport, UMID, Driver's Licence, PhilSys ID, or equivalent)
• Proof of address (utility bill, bank statement, or government document dated within 90 days)
• Source of funds documentation where required under AML obligations
• Selfie or facial recognition data where used for identity verification purposes

3.3 Financial & Transaction Data

• GCash account reference, Maya wallet reference, bank account details, or other registered payment instrument details
• Deposit history, withdrawal history, and wallet balance records
• Transaction reference numbers and timestamps

3.4 Gaming & Betting Activity

• Game session history, wagering amounts, game outcomes, and bonus utilisation records
• Sports betting history, live bet placement records, and cash-out activity
• Responsible gaming settings applied to your account (deposit limits, session limits, self-exclusion status)

3.5 Technical & Device Data

• IP address, browser type and version, operating system, and device identifiers
• Login timestamps, session duration, and pages visited on the Platform
• Cookie identifiers and similar tracking technologies (see Section 10)

3.6 Communications Data

• Records of live chat communications with 8k817 support
• Email correspondence with 8k817
• Promotional preferences and opt-in/opt-out records

4.How We Collect Your Data

8k817 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any feature of the 8k817 Platform.
• Automatically — through cookies, web beacons, server logs, and similar technologies that record your interaction with the Platform when you access it via browser or mobile.
• From third-party providers — identity verification providers, payment service providers (including GCash, Maya, BPI, and BDO), and fraud prevention services may share data with 8k817 in connection with your account or transactions.
• From public sources — where permitted by law, 8k817 may verify certain information against publicly available records or databases relevant to KYC and AML compliance.

5.How We Use Your Personal Data

8k817 processes your personal data for the following purposes:

• Account management — to register and maintain your 8k817 account, verify your identity and age, and manage account access and security.
• Service delivery — to provide live casino, slot, bingo, and sports betting services; process deposits and withdrawals via GCash, Maya, and other accepted channels; and operate promotional programmes.
• Legal and regulatory compliance — to fulfil know-your-customer (KYC), anti-money laundering (AML), and responsible gaming obligations under applicable Philippine law and gaming regulations.
• Fraud prevention and security — to detect, investigate, and prevent fraud, money laundering, multi-accounting, unauthorised account access, and other prohibited conduct on the Platform.
• Responsible gaming — to monitor gaming behaviour for signs of problem gambling, to administer account restrictions requested by users, and to comply with any responsible gaming directions applicable to 8k817.
• Customer support — to respond to enquiries, resolve disputes, and manage complaints submitted through live chat, email, or other support channels.
• Communications — to send transactional notifications (deposit confirmations, withdrawal notifications, security alerts) and, where you have consented, promotional communications about 8k817 offers and services.
• Platform improvement — to analyse usage patterns, diagnose technical issues, and improve the features, performance, and user experience of the 8k817 Platform.

6.Legal Basis for Processing

8k817 processes personal data on the following legal bases as recognised under the Data Privacy Act of 2012:

• Contractual necessity — processing required to perform the agreement between 8k817 and you as a registered user, including account management, payment processing, and service delivery.
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including AML, KYC, and responsible gaming requirements.
• Legitimate interests — processing for fraud prevention, platform security, and service improvement where those interests are not overridden by your data privacy rights.
• Consent — for optional communications such as marketing emails and promotional SMS, where you have provided explicit opt-in consent. You may withdraw this consent at any time by contacting 8k817 support or using the opt-out mechanism in communications.

7.Data Sharing & Disclosure

8k817 does not sell, rent, or trade your personal data to unrelated third parties for their own marketing purposes. We may share your personal data with the following categories of recipients for the purposes described in this Policy:

• Payment service providers — GCash, Maya, BPI, BDO, Metrobank, InstaPay, and other payment processors, to the extent necessary to process your transactions.
• Identity verification providers — third-party KYC and AML compliance service providers engaged by 8k817 to verify user identity and age.
• Technology and platform providers — game content providers, cloud hosting services, and technology vendors engaged to operate the 8k817 Platform under data processing agreements.
• Regulatory and law enforcement authorities — the Anti-Money Laundering Council (AMLC), National Privacy Commission (NPC), Philippine gaming regulatory authorities, and law enforcement agencies where 8k817 is legally obligated or permitted to disclose information.
• Professional advisors — legal counsel, auditors, and other professional advisors bound by confidentiality obligations.

All third-party processors engaged by 8k817 are required to process personal data only on 8k817's instructions and in accordance with this Policy and applicable data privacy law.

8.Data Retention

8k817 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:

• Account and KYC records are retained for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Communications and support records are retained for three (3) years from the date of the last interaction.
• Technical and device data collected via cookies and server logs is retained for up to twenty-four (24) months from collection, subject to the cookie preferences you set.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 8k817's data disposal procedures.

9.Data Security

8k817 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your browser or device and the 8k817 Platform.
• Encryption of sensitive data at rest, including payment instrument references and KYC document data.
• Access controls restricting personal data access to 8k817 personnel and authorised processors on a need-to-know basis.
• Multi-factor authentication options for user accounts, including SMS OTP for 8k817 login sessions.
• Regular security assessments and vulnerability monitoring of Platform infrastructure.

Notwithstanding these measures, no method of electronic transmission or storage is completely secure. In the event of a personal data breach affecting your rights and freedoms, 8k817 will notify the National Privacy Commission and affected users in accordance with the Data Privacy Act of 2012 and its Implementing Rules.

10.Cookies & Tracking Technologies

The 8k817 Platform uses cookies and similar technologies to operate correctly, recognise returning users, and analyse Platform usage. The categories of cookies used include:

• Strictly necessary cookies — required for the Platform to function, including session management, authentication state, and security features. These cannot be disabled without affecting Platform functionality.
• Functional cookies — used to remember your preferences (such as language or display settings) and to personalise your 8k817 experience.
• Analytics cookies — used to collect aggregated, anonymised data about how users navigate the Platform, helping 8k817 identify usability improvements. These cookies do not identify you personally.
• Performance cookies — used to monitor Platform performance, diagnose technical errors, and ensure service stability.

You may manage your cookie preferences through your browser settings. Note that disabling certain categories of cookies may affect the functionality of the 8k817 Platform, including your ability to log in or access gaming services.

11.Your Data Privacy Rights

Under the Data Privacy Act of 2012 and applicable NPC issuances, you have the following rights with respect to your personal data held by 8k817:

• Right to be informed — to know that your personal data is being collected and processed, the purposes of processing, and your rights as a data subject.
• Right of access — to obtain confirmation of whether 8k817 holds personal data about you and to receive a copy of that data.
• Right to rectification — to request correction of inaccurate or incomplete personal data held by 8k817.
• Right to erasure or blocking — to request deletion or blocking of your personal data where processing is unlawful or the data is no longer necessary for the purpose for which it was collected, subject to 8k817's legal retention obligations.
• Right to object — to object to processing of your personal data for marketing purposes or where processing is based on legitimate interests.
• Right to data portability — to receive your personal data in a structured, commonly used format and to request its transfer to another controller where technically feasible.
• Right to lodge a complaint — to file a complaint with the National Privacy Commission (privacy.gov.ph) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact 8k817 using the details in Section 14. We will respond to verified requests within fifteen (15) working days. Some rights may be subject to limitations where their exercise conflicts with 8k817's legal obligations (e.g., AML record-keeping requirements).

12.Minors & Age Restriction

The 8k817 Platform is strictly for individuals who are 21 years of age or older, as required under applicable Philippine gaming regulations. 8k817 does not knowingly collect personal data from persons under the age of 21. If we discover that personal data has been collected from a user who is under 21, we will immediately close the associated account, void all related transactions, and securely delete the personal data collected from that user.

If you are a parent or guardian and believe that a minor has provided personal data to 8k817, please contact us immediately using the details in Section 14 so that we can take appropriate action.

13.Changes to This Privacy Policy

8k817 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. The revised Policy will be published on this page with an updated "Last Updated" date. Where changes are material, 8k817 will endeavour to provide advance notice via email or on-platform notification.

Your continued use of the 8k817 Platform following the effective date of any revision constitutes your acknowledgement of the updated Policy. We recommend reviewing this Policy periodically to stay informed of how your data is protected.

14.Contact & Data Privacy Enquiries

For questions, requests to exercise your data privacy rights, or concerns regarding 8k817's processing of your personal data, please contact the 8k817 Data Privacy team through:

8k817 Data Privacy Officer
Email: [email protected]
Platform: 8k817.org (Live Chat — 24/7)
Subject line: Data Privacy Request — [Your Account Username]

Formal data subject requests should include your full name, registered email address, account username, and a description of the right you wish to exercise. Identity verification may be required before we can process your request. We aim to acknowledge all data privacy enquiries within three (3) business days.